Privacy Policy Hotel Mu, Av. La Cortinada 19, AD300 La Cortinada, Andorra

Your trust is of the utmost importance to us. Your personal data is handled by us with care, security and confidentiality. In doing so, we comply with the requirements of the General Data Protection Regulation (GDPR).

Hotel Mu is responsible for the processing of data.

The personal data Hotel Mu uses and the purpose of its use

We store only the personal data necessary for the provision of our services, such as data required for invoicing or reservation handling.

We retain and use only the personal data that you provide directly to us, or that is clearly provided to us at the time of submission. Personal data that is no longer necessary will be deleted, using the legally prescribed retention periods as our guideline.

We do not share personal data with third parties, unless:

• required by a legal obligation,
• necessary for the execution of an agreement that Hotel Mu has entered into with you,
• you have given your consent, for example when we make a reservation on your behalf.

Security of personal data

Your personal data can only be accessed by Hotel Mu staff where necessary for the performance of their duties. All your personal data is protected by Hotel Mu against unauthorised access.

We apply strict security procedures, including measures to prevent unauthorised persons from accessing personal data. Each employee has a personal password to log in to the digital system. In addition, Hotel Mu employees are bound by a duty of confidentiality regarding all personal data provided to Hotel Mu. We also use technical security measures to protect all information held in our systems.

E-mail

If you complete a contact or registration form on the website, or send us an e-mail, the data you provide will be retained for as long as necessary for the complete response and handling, based on the nature of the form or the content of your message.

Browsing behaviour and visit data on our website

General visit data is recorded on the website. This may include the IP address of your computer, any username, the time of the request, and data sent by the visitor's browser. This data is used for statistical analysis of visit and browsing behaviour on the website. This data is anonymous and is not shared with third parties.

Third-party websites

This statement does not apply to third-party websites linked to this website. We recommend that you consult the privacy policy of those websites.

Accessing and amending your data

You may request access to, amendment of, or deletion of your data. Questions about this or about our privacy policy can be directed to: info@hotelsmu.com